Malagaairport-transfers Terms and Conditions
Terms and Conditions
We use the following cars:
- Economy cars: for this class we use Hyundai Ioniq, Toyota Corolla or similar.
- Standard cars: for this class we use Skoda Superb or similar.
- Executive cars: for this category we use Mercedes E Class.
- Luxury taxis: for this class we use Mercedes S Class.
- Minivan vehicles: for this category we use Mercedes Vito.
- If you are interested, we have more types of vehicles, please check our fleet of taxis.
1. Finding your driver
Your driver will be waiting for you in the arrivals hall 30 minutes after the arrival of your flight. The driver will carry a sign with your name. However, in the case of any incidents you can call the emergency telephone number +34 951 551 355.
2. Insurance
As all our cars have insurance according to EU regulations, both its drivers and passengers are covered.
3. Delayed flights
Don't worry if your flight is delayed, we always wait for our clients. We track your flight number, so we know if there are any delays or problems and will meet you when the flight arrives.
4. Luggage
Standard taxis have room for 2 large suitcases or 3 medium suitcases. On the other hand, minibuses have room for 7 large suitcases.
5. Drivers
All our drivers are fully licensed and they can speak perfect English (be aware of unlicensed companies!).
6. Facilities for small children
You can hire baby and child seats for 5 euros a trip for your transfers.
7. Night time Transfers
If the time of transfer for collection or return is between 11 pm and 7 am, you have to pay in advance adding a cost of 20% night time surcharge, in addition to applying the 10% VAT on the total price.
8. Service time
We are working 7 days a week during office hours from 9 am to 11 pm.
9. Cancellation fees
Contact us if you cancel the reservation to check the cancellation fees.
Penalty for cancellation less than 24 hours in advance or no-show on the day of departure: to be consulted with the reservations department.
10. Pay on arrival
You can pay your transfer on arrival, except for a few cases: Minibus transfers, non-airport locations pick-ups and night transfers (between 23:00 and 07:00).
11. Notice
If the origin or destination of your transfer is on an unpaved road, the service may be cancelled.
If the driver is unable to reach the final destination with the vehicle, either due to restrictions or because it is difficult to access, they will drop you off as close as legally possible.
Our Transfer Services
Check useful information about different kind of transfers that www.malagaairport-transfers.com offers you:
Avenida del Comandante GarcĂa Morato, 30 - 29004 Malaga, Spain
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